We did not have Switzerclean for us but they advertised a set of furniture. I phoned them (Andrew, apparently the brother and co-owner with Damen) andspecifically asked about whether the furniture had come in contact withpets because of our severe allergies. Was rest assured that no pets hadever been on the furniture. I told Andrew that we had to drive 75 milesand that this would not be trivial since my wife was pregnant and ready to give birth any day. Was restassured again by Andrew that furniture had not been exposed to pets and that furniture was in tip-top condition. We drove down, hired a truck, and paid theasking price of $700. When we unloaded the furniture at home, we found cat fur throughout thecushions... 4 bags of cat fur. Andrew acted as if he was totally surprised that any animal fur was on the furniture.
The furniture literally had wads of cat fur throughout the foam cushions and given our allergies to cats, we are stuck with them. When I called Andrew back he said he hada business meeting but would call right after and that he wouldguarantee our satisfaction. That was the last I heard from him. I also emailed he and his brother Damen on this matter and never heard back. Hisguarantee is worthless and he told one lie after another. I would neverdo business with this outfit. They absolutely cannot be trusted.? There was no reason to lie about the furniture being exposed to animals as lots of people have animals and have no problem... Why not just be up front and tell us the condition. Lots of promises offered by Andrew such as him driving up to our town to clean it for us, that he would guarantee our satisfaction and would do whatever it took for us to be satisfied. If a cleaning business can't be trusted with what they say, what can they be trusted for? I would never let this outfit in my home or business.
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