I purchased extra insurance for $125.00 to cover $125,000 of coverage for our move. These movers damaged many of my pieces of expensive furniture. Even though the company, Furniture Medic (who is hired by Allways Moving), came out and documented all the damages, including photographs, Allways Moving & Storage refuses to have anything repaired. Furniture Medic faxed the repair Invoice to them on Thursday, April 28 after a request by Cliff, a manager at Allways Moving, to have Furniture Medic come out to document our damages.
I have spoken with both Andrew and Emad (sp?) (owners) and both have told me that they have to "talk to each other about this first, " however, after numerous calls from both Furniture Medic and me, they now do not return calls at all.
Furniture Medic is located at 2540 N. 35th Ave. #34 Phoenix 85009 Ph.: 6024420424.
Armando Vasquez, the General Manager of Furniture Medic, is the person who came out to document our damages. He and Judy from Furniture Medic have called Andrew and Emad from Allways Moving numerous times and have been continually lied to by them, saying they will get back to them and never do.
There is no question that they have lied to us and Furniture Medic, and that Fraud, Negligence and Misrepresentation on their part has and is still occurring.
I either want my furniture repaired through Furniture Medic, based on the Invoice and Repair Notice they faxed to Allways Moving and as originally stated verbally to me by Andrew (prior to our move) that, should there be any damage to our property, they would repair all pieces through Furniture Medic, or I want a settlement of $500.00 and I'll repair all myself.
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