On May 30 we paid cash for furniture with Cole Furniture. As of August 12 we are still waiting on the furniture. Cole Furniture nevers calls us, we contact them. What happens is after you pay for the furniture, they order it overseas. It is then shipped to the store. However, when it comes in, aggressive sales people sell your furniture. They have no system of saving the furniture you bought. Cole Furniture is only concerns with the sale today and not servicing customers that have already paid. We called and tried to work something out. Cole Furniture refuses to help or resolve the problem. We complainted to the BBB and Cole Furniture owner/manager didn't even sign their name on the complaint.
Do not buy from this folks.
0 comments