Complaint / review text:
I started looking at my bill in December when a friend asked me why my bill was so high. I've had service with Verizon since Jan. 2009 and never looked at my bills. I called Verizon for 4 months and everybody was going to take care of my overcharge of texting. I do NOT text!
So, this April bill I was overcharged once again to the tune of $36.00 plus tax! Yes, here we go again. I am tired of calling these idiots and have changed my phone service. I refuse to pay any last bill. They can charge their other suckers who use their service!
I feel an apology is in store as well as waiving any and all charges for my 2 year contract.