I bought a gift certificate and opened an account with Kaufmann's because my sister lives in Ohio. I am not within 1000 miles of any May Co. Or Kaufmann's outlet.
By the time I received a bill, paid it, a late charge was always added on. I tried numerous times to pay this off to no avail. After paying over $600 on a $200 bill,
I finally gave in and paid a check by phone to May Co. For $60. Just to make them go-away. They would call at all times of the day or night. They didn't realize they were calling different time zones. Due to delays in the postal service in the past few months, anytime a bill is received from them, especially to someone 1000 miles away, a late charge is automatically imminent.
Supervisors lied about waving late fees many times. Supervisors who were just "fake" supervisors would promise the world just to get a few dollars.
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