A Good Gold Sound DJ/Video Providers is just a nationwide Net DJ/Movie organization went by Steve Kruer with house offices in Ky.
I approached the corporation in July to deal their solutions.in those days I PREPAID ENTIRELY the sum total due for that providers I had been to get on my big day. The very first event that required me back was after I had named to ask about their providers and got a disconnected sign for that # outlined for that Kansas City # on the site.
I then called the 1-800 # and informed the consultant relating to this which he responded "I'll need to consider that". They later required this # off the web site. I also discovered later this organization agreements nearby DJis and had no regional office. I subsequently named a couple weeks later to ask about the freebies provided on the site. I told the telephone consultant that I'd never obtained the "Freebies" (money-saving reviews & countdown to date for the wedding time) which was marketed on the site, in those days the consultant chuckled at me and explained he'd consider it. I never noticed other things on that. When I'd my tune listing total around 75 tunes in the businesses checklist and around 30 that I included. I sent and sent the checklist for their workplace. I then waited until 6 days just before my wedding to contact their workplace to request when my DJ could be calling me. I had been informed 7-10 days just before my occasion. After I informed the consultant it had been 6 times out she stated "OH, nicely I would like to provide
You his # to help you get ahold of him". I considered okay I'll contact him in the place of him calling me? I subsequently named and talked towards the DJ who subsequently informed me he never obtained any information on my occasion From The Solid Gold Audio and he'd need to call-in after which return to me. He did return the phone call later at night declaring he'd talked with their workplace and after discussing it he would "draw me from the fire" by performing my occasion, in those days I questioned why was I "within the fire" to start with? I had been informed he had been reserved for that evening of my occasion but would stop it, to complete mine. I believed this unusual considering I'd PREPAID ENTIRELY MONTHS BEFORE. The DJ subsequently asked me to deliver him my track listing. I told him I'd previously delivered it for their workplace twice and believed he could easily get it from their website. Then he continued to inform me how "unreliable" their workplace is and would rather easily sent it immediate. I told him I'd, and organized to get a follow-up phone 24 hours later. I named the Solid Gold Audio workplace the following day to go over how disappointed I had been using the support to date and simply wished to understand this completed. I had been informed by their workplace the DJ was a great DJ but was instead "saturated in herself" and he DID possess the tune listing I'd delivered. I subsequently named the DJ and he explained "no" he'd not yet obtained it, and requested again easily might deliver it to him immediate. I sent him the checklist and anything appeared to ultimately be headed within the right path. I talked using the DJ again 24 hours later (3 times prior to the wedding) and organized to create the 8approximately tunes he couldn't get, and informed him if he desired other things to allow me to understand. This provides us towards the big day. The DJ showed up promptly towards the occasion and also the very first thing we went over was where he'd put up. Soon after we got that solved then he questioned about energy, who owns the institution confirmed him where the power was situated (about 30ft in the put up area). Then he requested the dog owner for an extension wire! Actually the dog owner was giggling and stated "nicely the skilled DJis will often have an extension wire". Effectively the DJ had some kind of justification for that. However the operator was good enough to loan him one and he started to put up. Before the service I requested the DJ if he'd the service music prepared? He looked over me and explained well-no. I'd mentioned this using their workplace months earlier about him performing the service music. And was informed that is good he'd get it done. This is exactly why I taken care of him to become there a half-hour just before my service. Nicely regardless the DJ completed establishing, performed only a little easy-listening audio just before my ceremony subsequently surely got to relax enjoying no audio for around 30 to 45 minute throughout the service. When the service was around and we returned to party location the DJ subsequently started to perform some audio. After about 20 minuteapproximately my new spouse questioned why he'd nevertheless to perform among our tunes in the audio we'd chosen. While I contacted him and requested about that he advised me "Well somebody a week ago built a beverage on my laptop and so Iam by using this copy notebook" I questioned what this needed to do with my tunes and he explained nothing, he'd acquire some on for me personally. Following the Wedding Toast and Arrangement & Garter throws, we danced to the tune (that I'd to create, that's on I-tunes). It was about 45 units of what I really taken care of. But right after my spouse again contacted me and stated she'd noticed this same tune three times and had nevertheless to listen to a tune from our play-list! It was over half-way through our function. After I visited the DJ to consult him why he was enjoying exactly the same tune he'd performed three times today he also had a reason. He explained that somebody in the occasion he'd completed prior had wandered down with one of his true area cables and he was needing to blend anything manually? I questioned again to simply perform a number of our tunes. After about another 20 minuteapproximately we eventually experienced our track listing. Contemplating our occasion have been happening all night I believed this to become totally unprofessional. Your tune listing ultimately managed to get in to the play-list with no more than one hour outstanding of audio. Next I had been more centered on joining to my visitors and my new Woman. The DJ stuffed up and quit precisely at his planned period. 24 hours later when my spouse and that I mentioned the whole evening she stated the one thing that she'd have transformed was the DJ. After I talked with several family and friends they all stated the same "Your wedding was stunning but that DJ was terrible" I accept them.
I settled the corporation ENTIRELY AND AHEAD OF TIME to get a what I had been looking to be considered a great work. It had been most definitely not really a great work.
Since my occasion I've approached their workplace to request a some kind of reimbursement all I've returned are rude defensive emails. The client support was terrible right from the start and also the DJ was terrible. The whole team was unprofessional and rude.
I really hope that anybody who's buying quality DJ remains free from this company, after trying to find grievances with this company (anything I want I'd did previous) I came across many-many grievances in it. The national BBB workplace provides the corporation an Y score that will be the cheapest possible.
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