Usacomplaints.com » Shops, Products, Services » Complaint / Review: A Solid Gold Sound - Bad service. #391936

Complaint / Review
A Solid Gold Sound
Bad service

I caught "A Good Silver Sound's" providers to videotape my wedding on July 12. Anything went nicely on that evening and also the videographer was fantastic. Soon after my vacation, I named the organization plus they explained that it'd prepare yourself in four to five months. Roughly 6 months after my wedding, I named "A Good Gold Audio" and requested when my wedding movie could be prepared. They explained the national average is 12 months however it often never requires that extended. Additionally, they explained the computer program confirmed that my movie was becoming modified. I sensed the 12-week time period was excessively lengthy but chose to have patience. At 10 months I still hadn't obtained a phone from their store and so I named plus they mentioned that my movie was still being modified also it must just consider them a few more months (which may have now been the 12-week level). At 12 months I obtained a phone in the developed videographer that recorded my wedding declaring he nevertheless had my movie since "A Good Gold Audio" had never paid him. I really couldnot think it since I have have been informed for 6 months that my recording was becoming modified. After I named the company to face them about that issue, Steve, the Leader of the organization, mentioned the movie had been modified till I introduced it to his interest they did not have my recording to modify. Steve subsequently apologized and informed me that my recording might instantly be modified and guaranteed me that it'd not consider another month to obtain it in my experience. Additionally, Steve explained he does not hand out his lastname. Today on October 8, the month tag that I had been guaranteed would not come, is just a day or two absent. I spoke to Steve nowadays and my movie is stillnot ready. Nowadays, October 28, represents the start of an individual client standing and stating enough is sufficient. The corporation isn't skilled at-all that will be apparent through their constant lies, failure to pay for their developed videographers, and mellow attitude about that scenario.

I finally acquired the modified DVD of my marriage ceremony and party 19 months after my function day also it was really discouraging to see the movie such low quality. There have been numerous mistakes through the movie including audio echoing, display jumping, etc. I approached the organization for that today numerous period and required the mistakes be resubmitted towards the publisher, fixed, and delivered in my experience expeditiously. After fourteen days without any reaction, my attorney approached him. Steve informed the attorney his lastname and guaranteed to possibly repair the problem in 10-14 nights or return the cash. Nowadays, 12-18-08, Steve quit a note on my telephone and mentioned he wouldn't do both. Steve stated that the videotape was stunning and he was amazed that I'd wish to prosecute him. I regret actually by using this organization and wish this review-will assist you to come to a decision about which movie organization to utilize.


Offender: A Solid Gold Sound

Country: USA   State: Georgia   City: Atlanta
Site:

Category: Shops, Products, Services

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