Usacomplaints.com » Shops, Products, Services » Complaint / Review: Best Buy - Geek Squad. #497294

Complaint / Review
Best Buy
Geek Squad

I would like to let everyone be aware of the horrible service at the Bel Air Best Buy! I have a camera being repaired by the Geek Squad. It has been almost a month and it is still not fixed. I have to keep calling because for some reason they can not update my new number into the system to call me when its complete??!! I wouldn't mind calling them if it didnt take 20 trys for someone to even pick up a phone! I asked about the status on the repair before and some girl said it was shipped off to be fixed. I checked online just to make sure and it was still @ the Bel Air store. I called again 2 weeks later and the guy that answered said it just had been sent off to Sony that week. I keep getting the run around and I just want my camera back! Not to mention when I went to drop it off they had to move me to 4 different computers to input my stuff and get out of each others way that I lost my car keys in the process! Once I get my camera I will be closing out my Card with them and will never go back!


Offender: Best Buy

Country: USA   State: Maryland   City: Bel Air

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google