There is not one specific thing that made me cancel my service with them but here are a few: 1. You can not get through to a human being on their 1-800# and they think it's funny when you complain to them about it. 2. I once had my service cut off 4 times in one dqay for no reason. The bill was paid on time and I was current. They said it was a computer error. 3. I have one friend who said somebody from their call center stole and misused his credit card number when he called to pay for his bill over the phone. It is suspected that this is a reason that you can no longer pay your bill at their offices. They employed too many crooks that stole from them. 4. Mitch, a supervisor there, explained that it was my fault that I could not get through to a human being because I was not pushing "the right buttons". If some knows a way I would like to know. 5. I also had a friend that was denied a rebate because they said he had not had satisfactory service with them, yet 2 days later they sent him a coupon for a free accessory because he had no interuptions of service and had been an outstanding customer since he started his service. I want to honestly plead with you to spend the few extra dollars and put a down payment on a service that cares like sprint, u. S cellular, or verizon. They want your buisness and treat you like a human being. Emily tulsa, Oklahoma
U.S.A.
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