I began leasing with Aaron's, easy enough to begin with. I started with a laptop. I have MS and am wheelchair bound. I was living in a homeless shelter, but when I almost died there and was well enough to leave the hospital, I was sent to a nursing home for more recovery and rehab. It was me, the computer, and all that I owned, which was some clothes and shoes. This was in June. In July my computer went down, and it took Aaron's 2 months to come and fix it. I was expected to make my payments for these 2 months while the computer was down. They did not follow the contract, which states that if something like this happens, I am to get another computer, a loaner, until mine is repaired. That never happened. They just kept taking the money.
When I was ready to get out of the nursing home and move into my own home, a beautiful new apartment in a building of 23 units that are all handicap/disabled units, I needed furniture. So, like an idiot, I went back to Aaron's for a living room set and a bedroom set. Since September they have illegally tried to use my credit card "just because they had the numbers and I had not made my payment yet." The general manager, Joe Gershner, has called me repeatedly, every day, harassing me, and now they are threatening me with "legal action" even though I have made payments.
Aaron's, being Aaron's, just finds a way to do what they do best, adding on this and that. I have witnesses to all of this, that the general manager thinks it is funny to add extra money onto people's accounts and funny to take back people's stuff. They also do not tell customers that something like, say, a mattress will cost extra even though it is not on any contract. Can someone please tell me how they can do that?
So here I am, totally disabled, living on SSI/SSDI, fighting every day to find a way to get back at Aaron's for what they are putting me through. I need someone's help. If this is the way I can get it, that I can get retribution, then this is the way I will go. My next step is the local paper and legal aid. If you can help, please do, because I really do need someone's help in stopping these thieves from doing this to me as well as preventing them from doing this to others!
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