Well, it seems Walmart Automotive is the leader in the old bait and switch scam. One year ago I bought 4 brand new tires for my car and then was talked into the "lifetime guarantee" for each tire I purchased. I made sure and asked repeatedly does this mean if anything happens to my tires they will be replaced free of charge" I was told everytime "yes Mam".. Well, two months ago I had a flat tire so I called and again asked about my lifetime guarantee will my tire be replaced free of charge? The Woman I spoke to look up my info and said "yes Mam according to your lifetime guarantee contract it will be free of charge" so I went in and that's where the song and dance began. All they kept saying (once they had me there in person) was "you'll have to pay a fee if more then 25% of your tire has been used" they called it a "25% usage fee".. Funny, that fee was never mentioned when I was conned into pay alot more for the "lifetime replacement guarantee" for each of my new tires had they told me that I would NOT have paid that extra money and they knew it! What really made me mad was when the mechanic said "if you pay for another lifetime guarantee on this replacement tire I will let you have it for free" I said hell no. What good is a lifetime guarantee when you still have to pay for service they are allegedly guarantee for a lifetime. When I pointed this out to him he finally relented and gave me my free tire as per our agreement. Well, now it's (flat tire) happened again (btw different tire) so I again called them this time they flat out refused to honor their "lifetime guarantee" for my new tires. So basically they have my money for a guarantee they refuse to honor and I have a flat tire I cannot afford to fix. Thank God we have a spare I can use until I get up the money to buy a new tire or have this one fixed, but I swear to any God you name I will NEVER do Automotive business with Walmart again and I WILL warn my Friends to steer clear of them as well! Walmart Automotive employees are con artists and thieves and the only way they can prove to me they are not is to either start honoring the lifetime guarantee for each tire I paid extra for or refund that money I paid initially! So beware of Walmarts' "lifetime warranty" on their tires that you pay extra for. It is WORTHLESS! Also keep in mind I bought 4 brand new tires about 1 year ago and now 2 out of 4 have gone flat therefore beware of quality of tires from Walmart in general!
0 comments