This company is horrible! Our family used this company to move from NY to Georgia. We went with them because of the "good deal" they offered. Only when they showed up to pick up our things. They sent a truck that was too small, after their own inspector had said a 26ft truck would not suffice. They jammed as much things as they could in the small truck and the rest of our things we had to rent a u-haul to drive down ouselves. After everything was loaded on the truck, we found out the "deal" was not even a deal as some how the price of the moving was now going to cost more $1,000 then they had originally told us. When I said they were crazy and that's not what I had been told, they refused to let us unload the truck until they got paid for that days work which would cost about $800 ($200 per worker). We decided to take the loss and just let them finish the job, we just wanted to be done with it all.
The workers still demanded a "tip" after this whole ordeal and then complained with what was given to them as a tip!
My family drove down in our family car with the u-haul the next day to be in Georgia when the movers arrived (supposedly 2 days later). On our way our u-haul caught a flat and we stranded 10hrs on the highway waiting for th u-haul to be fixed, but we had to continue our trip because "we had to meet the movers!". Only we should not have rushed because the movers were 4 days late! (they were scheduled to arrive sunday morning and showed up thursday!) In between the waiting for the movers, and having no furniture, beds or a.C.'s in the hot Georgia weather we contacted the company on several occasions inquiring when our things would arrive.
The response from the company (and the supposed owner) were absolutely horrible and disrectful. First we were told that the truck had not arrived because the driver "didn't feel like driving that day." Then we were told that he would show up within a 10day period becuase that was the law! He was completle dismisive and mocked us on the phone.
To our horror when they finally arrived on Thursday, they had the nerve to simply drop everything off on the driveway and drive away. The police had to be called and made them turn around to come finish the job they had been paid for, which was to place the furniture and in its designated place in the home. They didn't even do that completely because when we turned our backs they ran out the house and drove off.
The worst part of it all is that the furniture was destroyed. Hardwood tables, chairs and bedframes broken into pieces, glass scratched and mattresses damp and covered in sut and dirt. The furniture had been transported from the truck they had originally picked pur stuff in and tossed like garbage into a huge trailer with 3 other moving shipments.
And last but not least, we had 2 televisions with broken screens and a thrid t.V. That didn't even make out the truck& apparently "lost".
There are at least 3 other reports on this company on this website, I wish we would have read them sooner. Consumers BE WARE! As for the company, I have all the pictures and video to sue them ASAP!
0 comments