The first visit the owner's wife came to our home, nice lady at first. Suzie the owner's wife told us that our entire house would be packed and that the movers that showed up to our house would take two days and pack everything so that nothing would get broken. Suzie also told us that we had 15,000 pounds and that the move with the entire home being packed would cost 8,000 dollars. Everything seemed good so we decided to use elite moving and storage.
move day the real story - oz the foreman showed up with his packers and prceded to tell my husband and i that by looking around our move was now 15,000 dollars after two hours of haggling we agreed to 9,000 dollars. The packers began packing. After they filled two trucks with our stuff the foreman came in and told us that they did not have any more room in the trucks and that we would have to finish packing and moving the rest of our stuff. Our stuff was supposed to arrive in Texas on the 5th it finally arrived on the 15th after numerous calls to the owner.By the way they showed up in two enterprise rental trucks for our 3,700 sq foot home and that is how the stuff was delivered in rental trucks not a big diesel truck.
UNPACKING OUR BROKEN HOUSEHOLD GOODS-
Our stuff that was supposed to take two days to pack took 8 hours, when our boxes and furniture arrived to Texas the real nightmare began. There were so many boxes of broken things that I had to contact the insurance company to place a claim. There were glass shelves in with wood furniture, my cds and videos were dumped into boxes and broken and scratched up. Before the first truck was empty I already had a page and a half of broken and scratched up furniture. I have pictures too. While opening the boxes we found that the boxes were the size of a small refrigerator box and was loaded with anything they thought they could throw in the box. The boxes were full of lamps, glass shelves, cd's clothes, melted candles. My jewelry box was dumped and jewelry was everywhere. The move was so stressful. Our family and friends had to come help us pack what was left in the house which consisted of another truck load of things. I have tons of photos if you are interested in seeing them to help with a move decision.
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