I got 500 leads from this company after I was convinced by one of the sales representatives that the leads were exclusive and that they came from surveys the send along with credit card statements for instance and they were people that requested more information about Life Insurance, Long Term Care, and Annuities.
Well, nothing was further from the truth. First the leads came in a not very user-friendly format, so I had to use my expertice to make them easier to read and follow up. Second, most of the people that in fact answer the phone (tons of wrong #s, disconnected, etc) got very aggravated and wanted to know where we got their numbers from. They stated that they have NEVER filled out any survey or requested any information. Some of the people even belonged to the "Do not call list". We almost got in trouble for calling those people.
Adding to the problem, I contacted them to get the money back. Because is supposely guaranteed, and so far it has been a total night mare. They want all the leads back (understandable) with notes for every single phone call with the results for that phone call. Besides, the customer service person that answer the phone (most of the time they won't answer and you have to leave a message) has been extremely rude and imposible to lead with. Bottom line... So far we have been going back and forth for over 2 months trying to get the money back with no results.
You are way better of with the phone book... Save your money. Don't use them.
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