I live in an apartment building and have Directv as my cable provider. I pay my cable bill to Directv but also have to pay an additional $6.95 to Consolidated Smart Systems for pretty much no reason. On July 15 Consolidated Smart Systems stoped my service since I had a $34.98 balance so I called to pay the bill and they charged my an additional $50 reconnection fee and told me I have to wait 8 DAYS before they can send someone out for service! I don't understand why I have to pay them every month if they don't provide any service, what gives them the right to stop a service they do not provide without giving me a notice, especially if it takes them 8 days to reconnect the service and why should I pay them $50 fee for coming out for service anyway when I already pay them $6.95 every month? This guys do what they want and treat their customers like crap because we don't have any other alternatives!
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