We canceled our sevice with Consolidated Smart Systems as we were moving. Consolidated continued to send us bills anyway. After 20 minutes waiting and then speking with billing, they said they had stopped it. I asked for written notice that they had stopped the billing, to keep my credit safe, and they refused.
Almost a year later they sent a bill to the address we no longer reside at, stating that "Effective Immeadiately, Consolidated Smart Systems will be your new television service provider... Etc" and a bill for a few months of service.
After another lengthly wait on phone a person in the billing department said it was an error in their service and would cancel it, but again refused to give any written notice that it had been cancelled, just his verbal.
Anyway, Im making this note as record to use, along with written notices I am sending them, agianst them at a later date if they try to effect my credit and join with anyone seeking damages against Consoldated Smart Systems for similar issues should they occur.
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