So, Sprint decided it was ok for them to change and extend my contract with them without my knowledge or express concent in either writing or verbally.
They also feel that it is ok to sell consumers insurance for their products without informing we the consumer that we can not collect on this insurance without first paying $50 dollars out of pocket. So this insurance I have paid for yeas now, that is suppose to replace my cell phone should it ever become lost, damaged in any way or stolen is useless, unless I first pay more and that through an outside company.
After many long hours, days, weeks and yes months of trying to deal with sprint and getting absolutley nowhere... I have no other choice but to close my account and change my service to another provider.
Sprint now feels the need to charge me a 200 fee for cancelling my service.
I feel the need to NOT PAY any fee for their changing my contract without my knowledge or permission.
I have filed complaints with the FCC, BBB, Attorney Generals Office in four states, and WILL NOT PAY SPRINT ONE RED CENT.
I urge each and everyone to stand up for your rights and tell sprint exactly where they can go and what they can do.
Dick XXXXX
CW2 USA RET DAV
Nashville TN
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