I bought Protector's Leather Care System Guarantee after I purchased leather furnishings from Hecht's (today Macy's). Parent Protection Products is definitely an RPM organization, that we might have likely to be trustworthy.
Among The furniture pieces was inadvertently split and that I experimented with document a problem with Protector. The only path they have a state is about the telephone, and also the state was instantly refused. The CSR rejected my demand to consult with a boss. I named another period and had a from another division move my phone towards the service-center. The one who acquired the phone call stated the boss "went out the doorway" when he noticed I had been calling back.
After several emails and calls to protest, they ultimately delivered a specialist to consider the furniture. She explained she was delivered intentionally to locate a method to refuse the state. She mentioned that they're an insurance provider and they lay constantly. She introduced no resources or gear to try the fix, but did get images of my pets and attributed the harm in it, even though it was obvious the harm wasn't pet-related.
She explained she'dnot get anymore fix function from Protector if she did not help denial-of the state for them.
I submitted a using the Better Business Institution—among more than 200 about that organization. They rejected to deliver a written reaction and rejected an offer to visit settlement with an impartial individual gauge the criticism.
I also sent copies of anything to RPM&additionally they didn't react. I've today delivered the facts to some class-action lawyer and also to another lawyer to get a feasible unjust and misleading business practices suit.
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