Usacomplaints.com » Miscellaneous » Complaint / Review: Sprint - Sprint Nextel Corporation Won t Stand Behind Its Products. #554789

Complaint / Review
Sprint
Sprint Nextel Corporation Won't Stand Behind Its Products

I got a phone from Sprint June. The phone ate through the battery within a few weeks. Sprint sent me a new battery. After a few weeks, the phone ate another battery. I took the phone to the Sprint Store, but they refused to even look at it without charging me $100!!! I contacted Sprint Executive Customer Service but they just replied that I can pay for a new phone and be locked in another 2 years. Why would I pay for ANOTHER phone? That would be 2 in one year. I don't know how Sprint can think that's even acceptable. I'm not going to buy another phone just to have it be defective and Sprint not do anything about it again, plus not be able to switch from Sprint because I'd be locked in.

I have been dealing with Sprint for MONTHS to try to get the issue resolved.

I am posting this to warn consumers not to go with Sprint. One good alternative might be Credo Mobile.


Offender: Sprint

Country: USA   State: Kansas   City: Overland Park
Address: 6200 Sprint Pkwy
Site:

Category: Miscellaneous

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