I live in an area where wireless service is poor. I have tried several companies with less than good results (T-Mobile, ATT, etc.) and I called Cingular. I was told that according to their MAP, I was in a good signal strength area. I told them to send out a phone. This occured in November. It didn't work any better than the other carriers so I sent it back within 3 days. The following month I received a bill for service. I called and informed them that I had returned the phone.
I received a notice that the "past due" account had been sent to a collection company for recovery in December. I wrote a letter to the collection company attn. George Gustafson explaining the situation in Dec. 2006 and Mar. 2007. NO reply. Now I am receiving threatening phone calls and an entry on my credit report that I am past due.
The amount of the delinquency varies between $31 and $183. I went into the local Cingular Store on Mar. 2 and was informed that there was nothing that they could do and their suggestion was just ignore it. As far as they could determine, it was being treated as a contract cancellation.
I have contacted the FTC and am currently waiting for a reply from them, but the damage has already been done as far as the credit report is concerned.
I should have checked out the Rep-report first. With over 30 pages of complaints, I would think Uncle Sam should seriously consider pulling Cingular Wireless's ability to operate in this country.
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