Usacomplaints.com » Shops, Products, Services » Complaint / Review: Rent A Center - RAC prey on poorer consumers above average retail prices preditory lending. #217433

Complaint / Review
Rent A Center
RAC prey on poorer consumers above average retail prices preditory lending

I entered this location and found nearly every item had a "retail value" price which was much much higher than any msrp's value or any retail value i have ever seen in my life... I also notice nearly every item had "pre-rented" listed on this items which means these items are USED!!! I then noticed they add a 100 percent increase above all the "insanely high retail values" for "rent to own fees"... I would say on avg people can end up paying up to around 200 percent higher than actual retail value for items that are USED!!! I asked about why their retail values are not normal and why their retail values are several hundred dollars above the product's makers suggested retail value... Their response was that they can make the retail value ANYTHING they want it to be... I informed them that is seemed like price gougeing and the lady working the counter began snickering at me... She also could not explaine to me why such a high retail value on used items. One example of what i mean is they have a USED xbox360 with 1 extra controller {not a wirless controller} and 1 memory card {xbox360 system is the system that does not have the hard drive inside} and the retail price they have listed is over 600 dollars!!! Then they have a sticker next to that which states after rent to own fees the final price comes to over 1200.00!!! After you read this go and check out the ACTUAL retail price of a xbox360 system without a hard drive... Then check the ACTUAL retail price of the xbox360 controller which is not wireless... Then check the ACTUAL retail on the xbox360's memory card... I did a search online when i got home and found that in new york the nyc consumer affairs was investigateing this same exact thing with the same exact company but for new york city... What they had listed i believe is that the rent a center in new york was chargeing up to like 225 percent over brand new item retail value for used items... It also stated that poorer people can not afford to pay full price for items so they go to rent to own stores so they can pay alil bit at a time but when companies do things like this they are highly takeing advantage of the poorer consumers. While i was inside the rent a center I feel i was being pressured to buy items and 3 of the employees kept telling me about how good of a deal they had and about if i paid a item off before a time period then i only have to pay their retail value { a retail value that is around 30 percent above ACTUAL retail value}!!! I really wonder how many people may have bad credit now from this type of thing. I'm also wondering how much a person still has to pay if they miss payemtns and get their item repo'd... I'm also wondering just how much money has already been paid on these items by other people {since they are listed as pre rented}.


Offender: Rent A Center

Country: USA   State: Georgia   City: Union City
Address: 4720 Jonesboro Rd # 8
Phone: 7709698388

Category: Shops, Products, Services

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