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Complaint / Review
Cingular Wireless - First Revenue Assurance - Nationwide Recovery Systems Collections
Cingular Put us in Collections

In July my husband and I (the bill is in his name) decided to get a wireless service with Cingular Wireless (we did have phone service with them at the time), I had went to visit Canada so I intended not to use this service unless I had to. Well when we got back we had been given a bill from Cingular Wireless for 2531.59 and quickly terminated the service.

We then continued to make payments as we could each month to Cingular Wireless and apparently they wanted the bill paid and monthly payments were not good enough.

In Oct. 2006 we received a letter from First Revenue Assurance a collection company that Cingular Wireless uses to get their money. We told them we can pay what we can. Even though the bill is in my husbands name they continued to talk to me and laugh at me because I was making 50.00 payments to Cingular and that we needed to have the bill resolved. So we paid what we could. We then gave them 400.00 to pay a portion of the bill. I tried to gather up all my bills and the last bill I see from First Revenue Assurance is Dec, 12, we didn't hear back from them. We had forgot about the bill, I know it was our responsibility to follow up but we didn't.

Then we got another collection notice from Nationwide Recover Systems in August. We paid them 150.00 in Oct. 07. They also gave us collection fees of 394.26, so our bill is 2584.00. My husband talked to them recently and they wanted 800.00 for us to pay. They said some words to my husband that were harsh and when my husband called back and told them we couldnt afford 800.00 they hung up on him because they told him he refused payment, but he told them that we didnt' refuse payment we just couldn't afford 800.00. We were willing to negotiate a payment.

Right now I am so frustrated with Cingular, First Revenue Assurance and Nationwide Recovery Systems, Im not sure if this is something to post here, but I feel people should know about this.

Thanks



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