Bought Portable DVD Player. Lost receipt. DVD player broke within 30 days. Tried to take it back for an exchange/store credit/refund. The store manager refused to help at all. I left with a broken DVD.
Misplacing a small piece of paper is probably pretty common. I understand not giving me cash for the item but a store credit should be the policy.
Best Buy's "Can't do nothin for ya" policy is just wrong.
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