Contrary to the Home Depot return policy posted on their website, they track your returns by capturing your DL#. This is true even if you have the receipt. The return policy only states that they can request ID such as a DL. If you do not provide the DL and allow them to track your DL# for fraud, they refuse service and call the police. Their level of arrogance is astounding.
Call their customer service number and you speak to someone in Mumbai, India. The only response is "thank you, I'm sorry." No information flows back to the store. The arrogant employees are immune.
I have held a Home Depot credit card for 12 years and spent $10k, but they are now the store of last resort.
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