I recently wrote a review about sod that I purchased at Home Depot in Hawthorne, NY. It was infected with fungus and destroyed my lawn. I received an answer from Depot Dan requesting additional information, which I supplied over a week ago. I have not heard from Home Depot since.
They responded online in public to make it appear as if someone were going to address my problem, but that was a sham. Home Depot does not care about the consumer or that the sod they sold me last year was so toxic that I still cannot get anything to grow where the sod was, even though I ripped it all up and planted new seed both last fall and spring.
What is up, Home Depot? Are you going to actually rectify the situation, or are you just going to make the public believe you care about your customers when you actually do not? I would love to retract this complaint and write a positive review. I just need a reason to do so.
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