A salesman from a co called "Electronic Merchant Services" soliciting us to use a credit card machine for a small business we are just getting off the ground. When the gentlemen explained the equipment, he led us to believe the total monthly pymt for use of the machine would not exceed $89. On our first bank stmt we noticed 2 withdrawals totaling approx $125!! We had not even used the machine at that point.in making numerous phone calls, we discover that we had signed an agreement w/Lease Finance Group LLC & that they were also taking fees out for the equipment. We were never explained this portion of the agreement from the salesperson.
We then called Lease Finance Group LLC to inform them we were not told of the total amt it would cost for the equipment.
The customer service reps were rude & said "no way can you close this agreement & must continue to make payments".
They continue to call on a daily basis at least 7 times & we have explained that we want to return the equipment & the refuse to give us instruction on how to do so.
I have never experienced the rude, unprofessional service from any company I have ever dealt with. I have no idea how these people can remain to be in business.
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