Nextel Is Caught Trying to Hide Their Unsatisfactory Record With BBB As Customer Services Hit A Record All Time Low.
We had a horrible service with Nextel wrongfully not crediting our $400.00 defective i860, then shutting our service down twice, extorting us to pay them. We will continue this story in detail later, we wany to first mention NEXTEL and now its futile attempt to hide its Unsatisfactory Record with the BBB.
We typed in our web browser www.bbb.org / and then typed in the words NEXTEL and we must of go a list of 20 or so NEXTEL BBB reports indicating perfect/spotless satisfactory records and the math did not add up.
We dug even more and found the follwing that peaked our interest out of the many BBB report choices,
Nextel communications - all area locations
2180 harvard st. Ste. 100
sacramento, ca
ALL AREA LOCATIONS - What did that mean?
So, we clicked upon it and we read that this NEXTEL COMPANY RELIABILITY REPORT containted an UNSATISFACTORY RECORD with the BBB due to UNANSWERED COMPLAINTS.
Http://www.sacramento. BBB.org/commonreport.html? Compid=5000046
So what was going on here? Nextel Communications a member of the BBB (paying annual fees) along with the BBB was practicing what is knowing in the industry as, "THE SPONGING OF COMPLAINTS."
This is where all complaints are absorbed to one location making all the their other stores look clean, which is very deceiving.
Ron
IRIVINE, California
U.S.A.
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