Buyer Beware! Ms. Phillips will rip you off - Read the complaints filed with the BBB against her. I paid her $99 to clean my house at any time within a year. When I contacted her about scheduling a time she informed me that she would not have an opportunity to clean my house at any time within the year and that she did not have the $99 to refund me. Extremely unprofessional and deceitful. I should have checked her out prior to falling for her deceptive schemes. Please do not trust this woman - she is a crook!
I made a purchase from Ms. Phillips on 9/16, the offer stated that her company (Affordable Cleaning Service) would perform 6 hrs of house cleaning b/t 9/16 and 9/12. I contacted Ms. Phillips in early Nov. 2012 to schedule the cleaning and was told that she could not perform the service until Jan or Feb. I called back on 1/14 to schedule the service and was told that the voucher had expired on 12/12. I informed Ms. Phillips that she was mistaken. The voucher clearly states the expiration date as 9/12. She then tells me that even so, she does not have the 6 hrs open to clean my house. I explain that I'm in no hurry - she can schedule the service out as far as she needs to, even if she can't get to me until Sept, just so long as she makes good on the deal. Ms. Phillips makes it clear that she will not have the 6 hr block of time open at ANY time between 1/14 and 9/12 - which I found very hard to believe. At any rate, I told her that if cleaning were not an option that I would accept a refund of the $99 that I had paid for her services. Ms Philips informs me that she does not have nor will she have the $99 to refund me. So at this point I'm out $99 and I have a merchant that will not make good on her end of a contractual agreement to perform 6 hours of house cleaning services at any given time during a year. I think that Ms. Phillips DBA Affordable Cleaning Services is unethical, and unprofessional, and that she has very deceptive practices. I would not recommend her services to anyone and feel that she should not be allowed to operate a business in the surrounding counties. She lists no address for her business, the phone number that she lists for the business is one of a disposable mobile carrier that is registered in Pennsylvania. I just feel that I have been the victim of a scam and hope to prevent anyone else from becoming a victim of her scheming.
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