The company sells a "deep scrub method" and charged me $375.00 to clean my carpet. The carpet was just as dingy when the technician left. I called the company, and they sent out a "come back" guy, who also did not do a good job. They sell the deep scrub method which is them raking solution over the carpet in a quick sweeping motion. There was no scrubbing involved. I was disgusted that a small business would take advantage of someone in the community. I tried to give them the business, if I had it to do over, I would have called Stanley Steemer. The company is going by Horizon Cleaning Services, there is no listing for the company. When the telephone number was researched, it came back to AB&T Cleaning and Restoration Services. I called to get the physical address, which the owner gave me, and that address does not match to any cleaning service. As a matter of fact, the cleaning service has not valid address which further indicates some type of deceptive practices. I am also filing a complaint with the Better Business Bureau.
0 comments