Complaint / Review
National Floors Direct
Hardwood Floor Separating at Seams, Calls Unreturned

I've left "7" messages at your customer service center regarding my hard wood floors falling apart. I would appreciate the courtesy of a return call. The floor is separating at the seams, there are cracks in the wood all over the place and the step is falling off. I'm very disappointed in your service. I expect more for my money. Either fix the floor or refund my money so I can hire someone else to fix the floor.
I've been trying to reach you for over a month. Shame on you.