Usacomplaints.com » Construction & Repair » Complaint / Review: Floor Coverings International - New floor review. #675910

Complaint / Review
Floor Coverings International
New floor review

Please BEWARE of this company. Not only were the floor installations botched and butchered, they were then ruined with irremovable glue/adhesive stains everywhere by these incompetents.in addition they damaged the new paint in every room of my condo, broke closet doors, and got paint, glue/adhesive in all my sinks and bathtubs that took days to try and clean. After initially taking as little responsibility as possible other than trying to salvage the floors they ruined, they offered me a meager $700 to repair all the other damage they did to my home. Their answer to the floors they ruined was to use an adhesive remover to remove all the glue/adhesives stains which did absolutely nothing on the hardwood and couldn't be used on the carpets. Once this didn't work they were going to have their workers come in and rub the glue off the floors with their fingers. The nightmare they created just continued to get worse and after all the destruction to my home as well as the floors they put in, they made it clear they would not put in a new floor but would at most try to refinish a floor that was not put in correctly in the first place. Who wants hardwood floors made up of 8-10 pieces of wood, knots everywhere, stains that cannot come out? I am going to build a website and have pictures of their work, the floors they put in wrong and then ruined, the damage to my home, carpets, etc, so no one will ever have to go through the nightmare FCI and it's workers and owner have put me through. If necessary we will go to court but in the meantime it is my intent to do my best to warn other people about this company as soon as possible and I will keep people posted.


Offender: Floor Coverings International

Country: USA

Category: Construction & Repair

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