National Floors Direct
Found 85 reviews / complaints

National Floors Direct
Aggressive Sales Tactics and Poor Service with Missed Installation Appointments High-Pressure Tactics and Lack of Commitment to Customers

Miscellaneous User141 0

My experience with National Floors Direct was extremely frustrating and misleading from start to finish. Their sales process is highly aggressive, relying on intense pressure and so-called “limited-time” discounts to push you into signing quickly. In my experience, this felt like a clear ...

National Floors Direct
Breach Of Contract

Scam, Fake User57 0

We negotiated a cost of $14,000 for a Mohawk Premium Rev Wood Waterproof laminate flooring, which included materials, labor to remove existing flooring, moving of furniture, installation of new flooring, and new wood ¼ round. The flooring was 7.5” by 47.25” by 12mm thick in Sand Dune Color. We paid ...

National Floors Direct
Failure to show up for Install

Construction & Repair tracybachert 0

I met with the salesman and went with this company specifically because we needed the install that week. I met with him on Tuesday and we scheduled a Friday install. Friday they never showed up. When I called, they told me they came and no one was here so they left. I asked for a supervisor and he ...

National floors direct
IPhone Hotline App Review: National Floors Direct - Carpeting

Advertising illnpat 0

These people are scoundrels! We were told we would receive the same quality carpet that we presently have! You can see by the photo it is not the same! They said "after you vacuum a few times, it will get thicker". Does carpet grow? Then they said they would install a better quality ...

National floors direct
National Floors Direct does not honor contracts

Advertising davidjpt 0

They're at it again! Had the stair carpet put in this morning as the 2nd part of the job started last week (see my other review). ANOTHER AWFUL INSTALL! I inspected it, pointed out the issues, installer "Sam" refused to fix them, said it was done properly, even though parts were fine and ...

National floors direct
Carpet quality and installation - National Floors Direct

Real Estate obr0210 0

Cant say how pleased l am, need any futher flooring, outside of saying l'll call national floors before anyone else ...

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