My experience with National Floors Direct was extremely frustrating and misleading from start to finish. Their sales process is highly aggressive, relying on intense pressure and so-called “limited-time” discounts to push you into signing quickly. In my experience, this felt like a clear ...
We negotiated a cost of $14,000 for a Mohawk Premium Rev Wood Waterproof laminate flooring, which included materials, labor to remove existing flooring, moving of furniture, installation of new flooring, and new wood ¼ round. The flooring was 7.5" by 47.25" by 12mm thick in Sand Dune ...
I met with the salesman and went with this company specifically because we needed the install that week. I met with him on Tuesday and we scheduled a Friday install. Friday they never showed up. When I called, they told me they came and no one was here so they left. I asked for a supervisor and he ...
Hello, I am a single mom of three girls living in a two bedroom home in Billerica. I wanted to put my house on the market and needed to replace the carpets. I called National Floors Direct in mid October, as I had seen the ads for them on tv. On Oct 14, the estimator was scheduled to visit, but ...
I had a laminate floor installed in my basement with a moisture barrier in November. In August the floor buckled. (in 14 years, we have never had water in our basement and the basement is very dry. We store accounting boxes directly on the floor!) I called in the claim in August and it is now ...
These people are scoundrels! We were told we would receive the same quality carpet that we presently have! You can see by the photo it is not the same! They said "after you vacuum a few times, it will get thicker". Does carpet grow? Then they said they would install a better quality ...