I consulted with Wood Floors By Classic to redo the flooring inside my condominium. Due to their accredited status with the Better Business Bureau and their affiliation with the American Wood Flooring Association I expected a higher level of professionalism than is typical of other flooring contractors, especially taking the companys higher price into consideration. Unfortunately, Wood Floors By Classic performed an absolutely irreprehensible job and thus far have refused to take responsibility for it.
Wood Floors By Classic strongly recommended that in lieu of installing new flooring to instead refinish the original stained floors. I was not once informed of the potential risks associated with refinishing a wood floor that already was already finished to begin with. These risks include the floorboards becoming curved, wavy, and cracked. Wood Floors By Classic sent a couple of workers who did not speak nor understand much English to my home, who then proceeded to ruin my floors beyond repair.
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