I live in St. Cloud, Florida. I was denied a return of two items for the amount of $27, even though I presented the product and receipt in excellent condition, because I did not give them my driver's license. Their policy is wrong. They need to respect my rights and privacy. And for $27 they should not get a bad reputation for customer service.
I will stay away from places like this in the future. I am..."was" a loyal customer who will not return. I will stay with Sears or Walmart, where you have a hassle-free return policy. My next step will be the Better Business Bureau, to let people be aware.
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