Complaint / review text:
Yes on 2/22011 my husband and I went to Ashley furniture store in Ontario, OH to purchase some new furniture since we had just recentley moved here. We put almost $3000.00 worth or furniture on lay-away and made one payment of $300.00 on 2/2/2011 and another one on 2/17/2011. Unfortunately our first check had come back bad the mail here sucks in getting your deposits sent back to your bank, anyway on 3/2/2011 I went into the store and paid them $2,445.58 to pay off my furniture.
The sales person that did the order said it would take two weeks to get our furniture in and they would deliver it to us within five days. So here we sit almost six weeks later by the time we get our furniture delivered to us and no furniture. They excuse I got the three different times I went in or called to find out about our furniture was we had a blizzard when you put it on lay-away, then the wharehouse sold out of what we ordered and that the plant flooded in Wisconsin. All I have to say is i will never buy anything from Ashley Furniture again, and on top of it all they are going to charge us $89.99 to deliver it to us.