We ordered furniture from Cole's with an expected delivery date of 8 weeks. Thirteen weeks later and numerous phone calls to the store, we still had no furniture.
We called Cole's several times for delivery information but they couldn't even find our account information even though they had our $550 deposit.
Four months after ordering the furniture we still could not get information from Cole's and they never once conacted us either by phone or U.S. Mail.
It has been 7 months now, and they are telling us we need to pay the balance in full by credit card only B-4 they will consider delivering our furniture. The continue to hang up on us when we call, and even though they offer 12 month same as cash, they insist we pay the balance before delivery.
We will NEVER deal with these people again... Buyer beware! Ripoff is the term that comes to mind! Creeps and scoundrels.
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