On 2/24/09 I requested for Grant Oneday and was billed the 1.99 and 19.12 from Erika Miller. Subsequently seven days later I had been billed 94.89. On 3/3/09 I cancelled the service, but was still charged on 3/5/09 the 94.89. I posted a a refund on 3/3/09, but was told I would have to wait 88 days to submit it, they sent me the link to print out the form and fax or mail it for the reimbursement. On 6/5/09 I faxed the refund request to 990-944-9440, it states claerly on the "refund request form" it will take up to 3 business days to process and it will take an additional 3-5 business days to post to my credit card.By today 7/7/09 the credit has not posted, I have tried to call the number but it is no good, so I have started to fax it everyday and send them emails, also, mailing it everyday. I adopted there guidelines, but nonetheless no reimbursement.
0 comments