I ordered a docking station from saveology.com because their add stated it would arrive between 3-5 business days (just in time for xmas) On the 4th day I called for a tracking number, which could not be provided because the item had not shipped. Since tomorrow was day 5 I asked if it would be overnighted. They said no, so I requested a refund and sent the e-mail they requested with my order number, reason for refund, etc. I received an e-mail stating that my refund would go through in 7-10 business days. I called the 7th and the customer service rep submitted my request again. Today was the 10th day, no refund, and again they have submitted my request stating "its been moved to the top of the stack."
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