My wife and I last night had a run-in with the Kirby Vaccum Salemen. I'll be honest I think the product is very good, but the way it is sold is just wrong.
First, the demo was going great, and the vaccum performed outstanding. Then came the sales pitch. The sales price was $2600.00 for the new Sentria model. Well, I told them to give me their card so I could think about it. I was told the whole time that "It's an investment". Well, I understand that, but they need to understand $2000 is a one heck of an investment to make in 2 hours (that's how long the "short" demo took). Then they went down on the price to $1900, and along the way telling us in a "nice way" how dirty our house was. Next they dropped to $1350, again with the high pressure sales pitch. Then finally, down to $950. It took a lot of "NO's" to get them out of our house, and was being very polite even though I was starting to get pretty ticked off.
Sorry to all the salepeople on this report, but I don't care if it was $300. I don't make "investments" that quick without knowing the product or the company. I was taught in college to always know the company that one buys stock. If you don't know it then learn about it. Well, I'm learning a lot right now. I don't care if the vaccum is made of gold, it's not worth $500. I can buy a 1000 gal steel fuel tank for under $1500. Now if I would have filled that tank with gasoline this past winter I would have saved $1.50 a gallon this summer. That savings would have paid for the tank. Now, that is a "TRUE" investment.
You saleman disgust me. My saleman told me how Seniors are his biggest customers. Well, my wife and I thought about everything these salemen said after they left our home. The reason they sell to so many Seniors is because these poor people don't like being jerks to these salemen, and some seniors probably fall for their "I'm trying to food table" routine. I ask you so called saleman what deals do you give seniors? I mean, I had to say "NO" how many times to get you down to $950. Now, you took $2000 from a old person that needs that money to pay housing, medical bills, and prescriptions. Will the vaccum take care of their medications? I doubt it. But you don't care. It's all about the sale. Next time I see a Kirby saleman in my little town (and I don't care at who's house) I will beat his or her ass out of the city limits. It's one thing to try sell me something, but to screw old people out of money ticks me off. And then on top of that, you probably sold them on that crazy high interest payment plan. I like how you need to put food on your table, but you could care less about taking prescriptions or food off a old person's table.
I hope the Kirby vaccum company changes they sales direction, because their great product is being towed through the mud.
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