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Complaints mentioning338
Complaints & Reports
- Deceptive Promotion With Fewer Channels, Extra Fees and Boxes Never Shipped
- Unauthorized Activation Fee Charged to Credit Card, Then Service Cut Off
- $199 Damaged Receiver Charge Based on 'Trace Mineral Dirt' Finding
- Debit Card Charged $579 for Ex-Boyfriend's Account Cancellation Fees
- Monthly Bill About $50 Instead of the Contracted $36.99 Rate
- Charged Two Packages and a Cancellation Fee After Canceling Within a Month
- Two Receivers Replaced in December, Billed for Both, Service Off
- Hidden Charges, Local Channel Fee and No Help From Operators
- Smart Card Never Arrived, Yet Billed $134 for Service Never Received
- Contract Changes, Outages and Cancellation Fees Over $400
- Charged for Unauthorized Second Account After Cancelling Prepaid Service
- Told No Contract Existed, Then Charged $240 After Disconnecting
- Flyer Price Not Honored, Then $240 Cancellation and $119 Pickup Fees
- Told Equipment Was Ours to Keep, Then Learned of a 2-Year Contract
- Deceptive Cancellation Handling and Incorrect Charges Sent to Collections
- Unordered Pay-Per-View Movies Keep Appearing on Monthly Bills
- Unauthorized $19.05 Hold on Check Card, Bank Dispute Opened
- Promised Free DVR and Movie Channels, Then Billing and Lease Surprises
- Promised $200 Discount Off First Payments but Only $100 Applied
- Free Local Channels Advertised but Unavailable, Then $240 Cancellation Fee