I have had the worst customer service since I've signed up with t-mobile and actually received my phone. I was getting out and off a sprint plan & switching over to t-mobile (big mistake) because I liked the phones and plan better. I have been lied to & cheated out of my services since the very first day I received my phone. I ordered my My Touch 4G - Black on Tuesday 7/5 & paid for over night shipping and received it on the following day 7/6. As soon as I received it I called to get it activated and thats when the problems began. On line my phone was free and I had to purchase a data plan so I got the 500 even more 39.99 with unlimited messaging 10.00 & 2GB of data 20.00 so my total bill after all that plus the shipping and tax was 99.21 I paid that & it is the 7/10 & I still haven't received any of my services except the 500 minutes. They have "Sent a support ticket" because they kept getting an error every time they tried to add the service and the representative told me I had to wait a total of 24 hrs I was highly upset already but I waited 24 hrs. I called back the next day & they said oh it wasn't 24 hrs it was 72! So now today I call back & they say I have to wait a till 7/13 and that is not flying with me if this is not resolved before the end of tonight I will be canceling this stupid service with t-mobile, there customer service sucks and all there people all sound the same and are like freaking Korean or something.
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