Usacomplaints.com » Miscellaneous » Complaint / Review: Ugg Australia - Consumer Report. #972220

Complaint / Review
Ugg Australia
Consumer Report

The website for this company is copyrighted and everything. They are SCAMS! As soon as I ordered the boots I had my bank calling me for fraud. I got an email from the company stating that a specific name would be appearing on my bank statement. When I looked it was something completely different (TOMMY-AG-ST SOLUTIONS-B BEIJING 08/24). Within a week of me making this purchase I had to cancel my debit card because somebody had tried using my card (across seas) for two different beauty supply company's both of which were for $200. They have now admitted to receiving the boots and are saying that they cannot refund me my money back. Here's the exact email in response to me asking for my refund

On Fri, Oct 19 at 7:51 PM, Rachelliu wrote:
Dear customer,
Thanks for your email.
We are sorry we only can do the refund to the account which you used to pay.
Have a nice day!

Best regards,
Nicole


Offender: Ugg Australia

Country: USA

Category: Miscellaneous

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