Usacomplaints.com » Miscellaneous » Complaint / Review: Berkeley Premium Nutracenticals - Charges for resuply of Ernery tables not ordered, would not refund the money, unless my doctor fax them statement. This has been done. #96950

Complaint / Review
Berkeley Premium Nutracenticals
Charges for resuply of Ernery tables not ordered, would not refund the money, unless my doctor fax them statement. This has been done

I ordered from this company a on one month trial supplies of Energey Capsules, for $10, but when I took one tablets it was too strong for me, it keep me awake for over 18 hours.

But, I learned that in contain 100mg of caffein, that's was the problem. Then I notice that that the company had charged me $70, instead of of the $10 stated on their sale later.

When I called the company about this, I was informed that the $70 was for automatic resuply of the tablet. I explained that I did not see in their letter's order coupon that I was committed for their additional service.

I informed that I could not take their enegery tablets because of the 100mg of caffein. I was told, that if wanted a refund for the additional shipping to return it and to fax them an statement from my Doctor stating the reason.

My Doctor faxed them his statement, I even refaxed them the doctor's statement two weeks later, and three weeks after that I wrote a letter —10/6/04 (with a copy of the doctor's statment) The merchandise was returned—8/30/04— to the company (marked "Refuse-return to sender-medical reason") Yet as of this day—10/14/04, I have not receive my $70 refund nor heard from this company.


Offender: Berkeley Premium Nutracenticals

Country: USA   State: Ohio   City: Cincinnati
Address: P.O. Box 42635
Phone: 8008341715

Category: Miscellaneous

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