Usacomplaints.com » Miscellaneous » Complaint / Review: New Worldwide Services, TCI Travel Consultants International, trip-professionals.com, Astro Travel Clu - Consumer Report. #961701

Complaint / Review
New Worldwide Services, TCI Travel Consultants International, trip-professionals.com, Astro Travel Clu
Consumer Report

I received a fax at my workplace in April stating that a 8 day cruise per person would be $250.00. I called the tel# and the representative got my check# from my bank account to debit the $1000.00 for myself, husband and 2 children. They then send you a certified voucher 6 weeks later for a booking company-The Travel Center. Then I had to pay another $68 per person in booking fees only to find out weeks later when they send your travel forms that children are not included in their packages-yet worldwide services took $1000.00 from me for 2 adults and 2 children for the cruise. My package code was: OFL-5689 and contract ID#20385352. I was given fraudulent information from them and when I tried to email them in August I got an email form their VP - Mike Gonzalez saying that the company has closed its doors and the owners are retiring. The booking company will not process children-only adults over 21 yrs of age. Also the vouchers that they gave us are given out free to people who attend seminars of some sort. So when I called the booking agent they said I had to pay #399 per person for the cruise again. This was such a scam and there is no way to contact them. I feel so cheated. I want them to pay. Their email is [email protected]



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