Complaint / Review
Verizon Wireless
Store Payment Not Posted, Phone Disconnected and Fee Charged

I made a payment at the Verizon store located in Marion Ohio only to find out my payment was not posted to my account and my cell phone was disconnected. I was told without a receipt they can't find out where my money went to and my phone was disconnected and I was charge the fee again and was told that it would be a charge of 15.00 per line. I feel that Verizon should do a payment investigation to find out where my money went to since I used the system they use to make payment. No one was willing to help me find out where the my money went