Verizon takes your money and pretends they didn't receive it.
After years with Verizon phone and paying online, Verizon decided to change my account number.
Making a payment to their old account was a big mistake.
Verizon will not recognize this payment.
Verizon is requiring I chase down proof that a payment was made. A printed statement from my bank confirming a payment was made was not sufficient.
I am done with Verizon once my contract is over.
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