CBCS contacted me and told me that Verizon Wireless put me in collections for a past due balance of $312.25. Amazingly enough, I actually had that as the balance on my Verizon account, so I believed them. So I made the payment with them and they took it out of my bank account on December 23rd. Well one week later, Verizon still showed an outstanding balance, so I called CBCS and asked what was going on. The man on the phone sounded confused as to why nobody from his company contacted Verizon to notify them of the payment. He assured me that it was paid and he was sending me a payoff letter in the mail. This morning, I wake up and my damn cellphones are shut off for non payment! So my husband calls Verizon and tells them that I paid CBCS on the 23rd and they have no record of us being put into collections! I am now livid, and we had to fax Verizon our bank statement showing the payment to CBCS on the 23rd. Now those bastards owe me $45 because Verizon is charging a $15 reconnection fee for each phone!
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