I noticed my online bank statement had a 243 dollar transaction posted to my account immediately after I did a debit card transaction for the minimum 25 dollars (Actually I spent 27 dollars) and only $21 dollars was added to my balance. The bank statement showed a pending transaction for the 27 dollars and a pending transaction for 243 dollars. Could have been me, but I would know what I would have spent 243 dollars on... Here's where it gets weird. I call the supposedly 24/7 customer service and asked if they noticed a 243 dollar transaction the agent said NO. So I look at my online bank statement 1 more time to figure out if it was me forgetting about a bill. Or credit card payment. I checked all my bills and credit card payments and they did not post at all to that day. Just the securus transaction... Weird. So I call again... All of a sudden the phone hanged up on me. Called a third time and the phone did the same thing... I would be very careful with this company. Maybe it could be me because I did call at late night hours. But I'm going to dispute the 243 dollar transaction. But if you CAN HELP IT... Don't use Securus... Theres something FISHY. About this company
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