This company is so shady. The first time I had a problem with them I should have canceled them. If you have a loved one in prison please don't use this company they are expensive and will rip you off. I made a credit card payment and they charged me twice for the payment. I called customer service ...
I had to set up an account with this company in order to receive calls from a loved one in a detention center. It was stressful enough, but the calls were $21.10 for every 15 minutes on the phone. This is a rip off. I called to close the account and received the runaround. They said they had no ...
I have been dealing with Securus Technologies since 4/25 when I received an odd call from my fiance that said something about a free call. We got 15 seconds and then the line went dead. After that I could not get collect calls from him. I called the jail asking about the strange "free ...
I noticed my online bank statement had a 243 dollar transaction posted to my account immediately after I did a debit card transaction for the minimum 25 dollars (Actually I spent 27 dollars) and only $21 dollars was added to my balance. The bank statement showed a pending transaction for the 27 ...
This report concerns Securus Technologies which provides phone service from prison and jails. Buried in the fine print is a clause that all monies have to be used either by call usage or by request of a refund within 180 days or be forfeited. I deposited $25 of which I never used any. Upon review ...
Securus Technologies is a telecom company, based in Dallas, Texas, which contracts with many state prison systems in the U.S. To provide telephone access for inmates to phone their family/friends. Unless a family member outside the prison is an account holder of Securus Technologies, it is ...