I deposited $20.00 for a video call. It never went through. I have been trying for the last month and nothing has happened. I asked for my money back and they don't want to take responsibility. ...
Since 6/1 I have paid for my loved one to call home, but we can never get the full calls that I've paid for. It has become very costly and frustrating. I don't have money to throw away and really need to be reimbursed. ...
I received charges for phone calls from a facility in Broward County, FL, to a number that I thought I had removed. I created the account to receive calls from my daughter in the Alachua County, FL, jail. I was told that since this number was once authorized, I was out the $50.77. Moreover, I was ...
I put money on my account to talk to an inmate, and the next day he called but I couldn't talk to him. The call wouldn't come through. I have also tried calling the 866 number to check my account but cannot get through, and the website doesn't work. I can't find what I need to get to my account. ...
Not sure if this is a scam or not, but I had a phone message saying they were Securus Technologies and that we owed a payment that must be paid immediately. The thing is, we cancelled our account about six weeks ago and were refunded the balance. When I tried to contact Securus Technologies I could ...
I don't really have any specific dates. I just know that this Securus call thing is a joke. The rates are ridiculously high. I am a single mom with my husband locked up. I have a broken-down car, and my electricity got shut off. I need my husband's support, and I can't afford to put time on my ...